Editing scheduled reminders

Reminders play a crucial role in enhancing survey participation, particularly in organisations with diverse workforces. But sometimes, things change, which is why our platform provides simplified management of survey reminders. 

Editing Scheduled Reminders

  1. Sign in to app.incheq.co 
  2. Navigate to the Surveys page
  3. Click the Survey History tab
  4. Locate the In Progress Survey you would like to edit or remove reminders for 
  5. Click Manage Survey button
  6. Click Edit Reminders button
  7. Edit the dates and times of the existing reminders
  8. Click Save and Exit

Removing Scheduled Reminders

  1. Sign in to app.incheq.co 
  2. Navigate to the Surveys page
  3. Click the Survey History tab
  4. Locate the In Progress Survey you would like to edit or remove reminders for 
  5. Click Manage Survey button
  6. Click Edit Reminders button
  7. Select the minus icon on the right hand side to remove a reminder
  8. Click Save and Exit

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Note:

Reminders are sent out using the same method selected during the deployment flow. The deployment method cannot be altered after the survey has been deployed.

If you have any questions, contact our support team here.

Still have questions?

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