In the InCheq platform, the term "user" refers to individuals who have access to the software and its functionalities. It's important to distinguish users from survey participants, as users have broader access and capabilities within the platform.

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The difference between a User and a Participant

• ‍User: A user in the InCheq platform is granted access to the software itself. This access includes receiving a login credential and being able to interact with various features and functionalities within the platform.
• ‍Participant: On the other hand, a participant is someone who receives and completes surveys sent from the platform. Participants do not have access to the InCheq software itself but are engaged in the survey process as respondents.

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User Permissions

Users in the InCheq platform can be assigned different levels of permissions based on their roles and responsibilities within the organisation. These permissions are typically categorised into roles such as Account Admin, Survey Admin, and Reporting Admin.

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• Account Admin: Account Admins have the highest level of access and responsibilities within the platform. They can manage account settings, edit organisational data, deploy surveys, access survey results and reports, manage recommendations, and more.
• Survey Admin: Survey Admins focus primarily on survey-related tasks. They can deploy, manage, and edit surveys, access survey results and reports, and manage recommendations.
• Reporting Admin: Reporting Admins are primarily involved in analysing survey results and generating reports. They can view survey results, access and export reports, and manage recommendations.

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By understanding the distinction between users and participants, as well as the different levels of permissions associated with user roles, organisations can effectively manage access and empower users to leverage the full potential of the InCheq platform in driving organisational improvement and growth.

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